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For the quickest answers?

95% of our users find the exact answer they are looking for in our documentation. Before reaching out, please check our frequently asked questions or read about how the underlying technology works.

Still need assistance?

If you couldn't find your answer in our documentation, our support team is here to help. For the fastest resolution, please email us with the type of device you are using (Android or iPhone) and a detailed description of your issue.

Email Support

support@ru-alive.com

Response time: 24 business hours.

Phone Support

(208) 450-3250

For faster service, please use email.

Mailing Address

WhiteCap Associates, LLC
P.O. Box 4866
Ketchum, ID 83340